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Help Center

You asked, we answered

Have a question? At Build a Water Project, the complete satisfaction of our customers is always a top priority. We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.

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What is your return/refund policy?

We do not issue refunds or take returns. Please contact us for any issues!

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Are my purchases or donations tax-deductible?

Purchases are not tax-deductible because our prices correspond with market value. At this time, donations are NOT tax deductible.

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Where is my donation going?

100% of your donation is going toward helping build infrastructure that supplies life-saving clean water. Some communities are not currently able to build their own water projects, but we can help. Through your donation or purchase, we are ending the water crisis one community at a time and changing lives.

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How can we help?

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